Natures
YOUR NAME => AGENCY SETTINGS => GROUPS => MANAGE [group name] => Natures
The Natures tab allows an agency to customize the list of Natures used in the DOR Activity Log.
Natures will generally match the types of calls your agency wants to track.
Important:
You agency's Natures were configured by COPFTO when your agency was setup and most agencies will not modify these settings.
To edit an existing Nature, click the edit button for that Nature.
To add a new Nature, use the form at the bottom.