Users

YOUR NAME => AGENCY SETTINGS => Users

The Users tab allows an agency to manage the users within your agency.

Important:

Users are AGENCY wide  - You select which group(s) the user belongs to. 

You agencies users were added by COPFTO when your agency was setup and most agencies will not modify their users other than adding a new user.

A Caution about Password Managers

If you have a password manager on your computer, such as Last Pass, fields on this page, especially the email, first, and last name fields, can easily be overwritten with saved variables from your password manager. We strongly recommend you copy and add the users page url to your password managers Never URL settings page so that it does not automatically fill in variables on the copfto users page.

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User Name Requirements

  • Can only be updated by an Admin
  • Can include characters, numbers and spaces
  • Must be between 8 and 40 characters

Password Requirements

  • Passwords ARE Case Sensitive
  • Passwords must contian at least one number, one lowercase letter, one uppercase letter, one special character !@#$%^&*()-_=+{};:,<.>§~
  • Must be between 8 and 40 characters
  • Must be changed every 180 days
  • May not be same as your username
  • May not be a common dictionary term

Add a new User

Fill out the Add User form.

add-user-form.png

The fields on the user form include:

  • Username - generally the users email address - Required
    • If you are not using email addresses, please make sure you have discussed your anticipated username convention with 911 Tech prior to implementing.
  • Password - See password requirements - Required
  • Last Name - Users last name - Required
  • First Name - Users first name - Required
  • Badge - Users badge number - Required
  • Rank - Users rank (generally officer)
  • Phone - Users phone number (if applicable)
  • Email - Users email address - Required
  • Groups - Select the group this user belongs to (generally patrol)
  • Theme - Select a theme (default is day theme)
  • Access Level/Role - Select the access level (generally probationer)
  • Gender - Select users gender (optional)
  • Race - Select users race (optional)
  • Ethnicity - Select users ethnicity (optional)

Enter User Details

    1. Fill out the form
      add-user-fill-form.png
    2. Select the Active radio button
      active_radio_button.png
    3. Click the Add User button and your new user will be added to the software.
      add-user-button.png
    4. Optionally, click the Welcome button
      welcome-user.png

      The Welcome button currently only sends out a welcome email with the new users username and software access URL.

Because many probationers are setup in the software prior to starting the FTO program, COPFTO does NOT automatically send a welcome email when a user is added.

As an Administrator, YOU will need to notify your new user of the software url (https://www.copfto.net), their username, and their password.

Edit an existing User

    1. Click the last name of the user you wish to edit
      edit-user.png
    2. Edit the users details
      add-user-fill-form.png
    3. Click the Edit User button
      edit-user-button.png

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